3CX management, without the element of surprise.
Sikurd is the stable element in your 3CX stack — real-time monitoring, mobile push alerts, and automatic PSA tickets across every customer PBX you manage. Sikurd alerts you before your customer does. Every time.
14-day free trial · No credit card required
Total Instances
47
Online
45
Active Calls
23
Open Alerts
3
The on-call story
Managing 3CX at scale is painful.
Something breaks at 2 a.m. You don't find out until Monday morning — or your customer calls you first. Multiply that by every PBX you manage.
One portal per customer
Every status check is a new browser tab. No aggregate view, no shortcuts, no shared search.
Wasted hours per week
Silent failures
Trunks deregister, backups stall, disks fill — and you find out when the phones stop ringing.
Trust lost in minutes
No audit trail
When something breaks, there's no record of what changed, when, or who touched it last.
Post-mortems run blind
Every customer PBX, in one screen.
Search across your fleet, switch densities to fit your monitor, see status, trunks, SBCs, backups, and license expiry without opening a single 3CX admin tab. (Client names below are fictional — your real ones look just like this.)
Everything your MSP needs, out of the box
24 features across monitoring, intelligence, operations, and platform — built specifically for 3CX partners.
Fleet Dashboard
Every instance on one screen — status, version, health score, active calls, trunks, and alerts at a glance.
Live Call Monitoring
Real-time active calls across your entire fleet with caller ID, direction, duration, and live timers.
Voice Quality (MOS) Scoring
Continuously measured inferred Mean Opinion Score per instance — the only 3CX monitor that tells you if calls actually sound good before customers complain.
SIP Trunk Status
Per-trunk registration status with instant alerting when any trunk goes unregistered.
Backup Monitoring
Track backup age, success/failure status, and get alerted when backups are overdue.
Health Scoring
Composite health score per instance based on uptime, trunks, backups, disk, and license status.
AI Fleet Intelligence
Ask your fleet anything. Natural-language analysis of anomalies, capacity, health trends, and open alerts.
Incident Summaries
AI-generated summaries of recent incidents per instance — what went wrong and when.
23 Built-in Reports
Call logs, queue performance, agent activity, extension stats, chat history, SLA breaches — every 3CX report, filterable and exportable to CSV.
License Intelligence
License type, size, expiry, extension utilization, and simultaneous call capacity — tracked automatically.
Uptime & SLA Reports
Historical uptime charts and exportable SLA reports per instance for customer reporting.
Geographic Fleet Map
See all your instances plotted on a map with live status indicators and click-through detail.
AI Voice-Call Alerts
When push notifications get missed, an AI agent calls your phone and reads the incident aloud. Pro+ only.
Smart Alerting
Alerts for instance down, trunk failure, backup age, disk usage, license expiry, and more — pushed to iOS, Android, and desktop.
Escalation Policies
Define exactly who gets notified, in what order, and on what channel when an alert fires.
Self-Healing Services
Sikurd restarts stopped 3CX services automatically — whitelisted, rate-limited, and bounded so live calls are never disrupted. Tickets you never have to handle.
PSA Integrations
Native ConnectWise Manage, Autotask, HaloPSA, and Syncro integrations — auto-create tickets when alerts fire.
Maintenance Windows
Schedule maintenance periods to suppress alerts during planned downtime.
White-Label Branding
Upload your logo, set brand colours, configure a custom domain — your customers see your brand.
Tenant Subdomains
Every partner gets their own subdomain (yourname.sikurd.com) or point a custom domain.
Customer Status Pages
White-label public uptime page per instance. Hand the URL to your customer; they see what's up without calling support.
Team Management
Invite team members with role-based access — Owner, Admin, and Member roles.
Multi-Tenant Architecture
Full data isolation between tenants. Each partner's data is completely separate.
Secure API Auth
Connects via 3CX Service Principal credentials. Admin passwords are never stored.
24
Features included on every plan
60s
Default poll interval
14
Alert types monitored
24/7
Continuous monitoring
All features by plan
Everything Sikurd does, by plan.
Pick the row that matters to your fleet. Every plan includes the same monitoring foundation; Pro adds AI, voice-call alerts, and integrations; Enterprise adds platform-level controls.
| Feature | SoloFree forever | Starter$49 /mo | Most popularPro$99 /mo | Enterprise$199 /mo |
|---|---|---|---|---|
| Plan limits | ||||
| Connected instances | 3 | 10 | 50 | Unlimited |
| Team members | 1 | 3 | 10 | Unlimited |
| Monthly price | $0 | $49 | $99 | $199 |
| Core monitoring | ||||
| Fleet dashboard | ||||
| Service & process monitoring | ||||
| SIP trunk visibility | ||||
| Backup health & age | ||||
| Composite health scoring | ||||
| Uptime & SLA reports | ||||
| Push alerts (iOS / Android / desktop) | ||||
| Smart alerting with routing matrix | ||||
| Maintenance windows | ||||
| Client-facing status pages | ||||
| Pro & Enterprise | ||||
| AI voice-call alerts | ||||
| AI fleet intelligence | ||||
| NOC dashboard | ||||
| Live call monitoring | ||||
| Inferred MOS / voice quality | ||||
| Escalation policies | ||||
| PSA integrations | ||||
| SSO (Microsoft / Google) | ||||
| White-label branding | ||||
| AI Voice Studio + TTS | ||||
| Enterprise only | ||||
| Custom domain (CNAME) | ||||
| Audit log retention | ||||
| Dedicated account manager | ||||
| Written SLA | ||||
14-day Pro trial · No credit card · Always-free Solo plan available
The same fleet view, in your pocket.
Mobile push notifications the second something drops. The exact same Instances grid, alert routing, and PSA-ticket creation you get on the desktop — formatted for thumbs at 2 a.m.
Push the second a trunk drops
Native iOS / Android push goes out at the same moment the alert is created — typically 5–15 seconds after the PBX itself notices the outage.
Triage from anywhere
Acknowledge, mute, or escalate an alert from the lock screen. No VPN, no portal login, no 'I'll handle it when I'm back at my desk.'
Same data, same auth
Your tenant's SSO, plan tier, and per-instance access scoping work identically on mobile. No second app to set up, no extra license.
When push isn't enough, Sikurd calls your phone.
Push notifications get missed. Email is a write-only medium. For CRITICAL alerts on the alert types you choose, Sikurd places an AI voice call to whoever's on rotation and reads the incident aloud — so a 3 a.m. service stop wakes someone up.
Per-alert opt-in
Toggle voice calling on the alert types you actually want to be woken up for. The rest stay push + PSA + webhook only.
Routes to whoever's on-call
Set the current on-call user in Settings; calls land on their phone. Falls back to your shared NOC number, then the account owner.
Doubles as escalation
If the first push goes unacknowledged, the escalation policy can ring the next person on the rotation with a fresh voice call.
Included on Pro and Enterprise · No setup, no Twilio account, no extra bill
Incoming call
Sikurd Alerts
+1 (555) 010-3210
What the call sounds like
“There is a service down on instance The Network Gurus. The service is 3CX Phone System.”
Resources
Guides for 3CX MSPs & partners
Practical, vendor-honest guides on running 3CX at scale. Written for the engineers, not the procurement team.
3CX Monitoring for MSPs
What to monitor, why it matters, and how MSPs run 3CX at scale without spending weekends firefighting.
How MSPs Manage Multiple 3CX Environments
The workflows that separate MSPs running 50 instances calmly from MSPs running 5 chaotically — onboarding, alerting, change management, customer reporting.
Best Tools for Managing Multiple 3CX Servers
Every tool MSPs use to manage multiple 3CX instances — what each does well, where each falls short, and how to choose.
Pricing that scales with your fleet.
Free forever for small shops. Affordable for growing MSPs. Built for partners managing hundreds of instances.
Solo
For one-person shops and evaluators.
Free, forever. No credit card required.
1 user · 3 instances
- Unified fleet dashboard
- Service, uptime & backup monitoring
- SIP trunk & storage monitoring
- Comprehensive health scoring
- Push alerts to iOS, Android & desktop
- Partner portal import
Solo includes everything in Starter. The only difference is the limits.
Starter
For small MSPs getting started.
$490/year billed annually — save $98
Up to 3 users · Up to 10 instances
- Everything in Solo
- More instances and users
- Faster onboarding for growing fleets
Pro
For growing MSPs and 3CX partners.
$990/year billed annually — save $198
Up to 10 users · Up to 50 instances
- Everything in Starter
- AI voice-call alerts
- AI fleet intelligence
- Live call monitoring & inferred MOS
- NOC dashboard
- PSA integrations & escalation policies
Enterprise
For large MSPs and partners.
$1,990/year billed annually — save $398
Unlimited users · Unlimited instances
- Everything in Pro
- Complete AI voice workflow
- Custom domain (CNAME)
- Audit log retention
- Dedicated account manager
- SLA
Instances
12 instances
Northpoint Medical Group
northpoint-med.3cx.us
192.0.2.14
Riverview Dental Associates
riverview-dental.3cx.us
198.51.100.42
Summit Eye Center
summit-eye.3cx.us
203.0.113.7
Lakeside Veterinary Clinic
lakeside-vet.3cx.us
192.0.2.88
Atlas Cardiology Partners
atlascardio.3cx.us
198.51.100.19
Beacon Hill Family Practice
beaconhill.3cx.us
203.0.113.61
Cedar Grove Christian Church
cedargrove.3cx.us
192.0.2.150
Trinity Baptist Fellowship
trinitybaptist.3cx.us
198.51.100.84
Pacific Women's Health
pacificwomen.3cx.us
203.0.113.122
Meridian Dermatology
meridianderm.3cx.us
192.0.2.221
Apex Network Solutions
apexnet.3cx.us
198.51.100.5
Hartwell & Sons CPA
hartwellcpa.3cx.us
203.0.113.198
Instances
12 instances
Northpoint Medical Group
northpoint-med.3cx.us
192.0.2.14
Riverview Dental Associates
riverview-dental.3cx.us
198.51.100.42
Summit Eye Center
summit-eye.3cx.us
203.0.113.7
Lakeside Veterinary Clinic
lakeside-vet.3cx.us
192.0.2.88
Atlas Cardiology Partners
atlascardio.3cx.us
198.51.100.19
Beacon Hill Family Practice
beaconhill.3cx.us
203.0.113.61
Cedar Grove Christian Church
cedargrove.3cx.us
192.0.2.150
Trinity Baptist Fellowship
trinitybaptist.3cx.us
198.51.100.84
Pacific Women's Health
pacificwomen.3cx.us
203.0.113.122
Meridian Dermatology
meridianderm.3cx.us
192.0.2.221
Apex Network Solutions
apexnet.3cx.us
198.51.100.5
Hartwell & Sons CPA
hartwellcpa.3cx.us
203.0.113.198
Find out from us.
Not your client.
Every customer PBX in your fleet, watched 24/7 — so the first call about a problem is the one Sikurd already made to your phone.
14-day free trial · No credit card required · Cancel anytime