Replies within one business day.
Monday–Friday, US business hours.
Pick a path
I need product help
Account access, billing, an instance that’s acting strange, an alert that doesn’t look right — start at our support page. It has the fastest path to a useful answer, plus self-serve pointers to the status page and the dashboard for the most common issues.
I want to buy / I’m a partner
For sales, partner / reseller relationships, white-label agreements, or a custom plan, email help@sikurd.com with a one-paragraph description of what you’re looking for. We’ll route you to the right person and book a call within one business day.
Press, careers, or anything else
Email help@sikurd.com and one of us will pick it up. For security reports, use the subject line Security report — those go to a dedicated queue with a one-business-day response target and we appreciate responsible disclosure.
Where we’re located
Sikurd is operated remotely with the team distributed across the United States. Business hours are Monday through Friday, 9:00 AM–6:00 PM Eastern. Phone calls outside those hours roll to voicemail and are returned the next business day; email is monitored continuously.