Sikurd Help Center
Plain-English walkthroughs and FAQ for every part of Sikurd.
Welcome. This is the help center for Sikurd — the 3CX fleet monitoring portal built for MSPs and 3CX partners. Everything you need to run Sikurd day-to-day lives here: step-by-step walkthroughs, a searchable FAQ, and troubleshooting guides.
For security + compliance documentation, see the Trust Center.
I want to…
Get started in 10 minutes
Sign up, connect your first 3CX instance, install the Chrome extension, and see your first health score.
Connect a 3CX instance
Walk through the three ways to connect: one-by-one form, CSV import, or AI-assisted screenshot upload.
Set up alerts
Choose where alerts go — mobile push, email, Slack, Teams, PSA ticket, or AI voice call — and who gets paged when.
Install the Chrome extension
One-click login to any of your 3CX consoles, with credentials auto-filled from your Sikurd session.
Fix something that's broken
Sign-in issues, connection failures, missing alerts, the extension isn't auto-filling — all in one place.
Find an answer to a quick question
Plans & billing, trial details, security, who gets what role — the FAQ has short answers to the things most operators ask.
What's here
- Start here — the first-week walkthroughs. If you just signed up, follow these in order.
- Dashboard walkthroughs — every page in the product gets its own article. Open a workflow article when you're sitting in front of that page and want to know what a button does.
- FAQ — short answers grouped by topic.
- Troubleshooting — focused fix guides for the things that go wrong.
Need a human?
Reach us at help@sikurd.com — we read every message. For status updates and incidents, see status.sikurd.com.