Dashboard (home)
Stat tiles, instance grid, and the fleet map at a glance.
/dashboard is the page you land on after sign-in. It's a one-screen
snapshot of every instance in your tenant.
Layout
Top stat tiles
Four cards across the top. Each is clickable and routes to the matching page:
| Tile | What it counts | Clicks through to |
|---|---|---|
| Total Instances | All non-deleted instances in your tenant. | /dashboard/instances |
| Online | Instances that responded to the most recent poll. | /dashboard/instances |
| Active Calls | Sum of CallsActive across the fleet right now. | /dashboard/calls |
| Open Alerts | Unresolved alerts across every severity. | /dashboard/alerts |
Getting Started checklist
A dismissible panel listing your onboarding progress (Add instance → Connect credentials → First poll → Configure alerts → Set up escalation policy → Install Chrome extension → Maintenance windows → Invite team → Branding).
Dismiss it once you've ticked the boxes you care about. You can restore it later from Settings.
Fleet AI Panel (Pro+)
Ask plain-English questions about the fleet. "Which instances had the worst MOS last week?" → it queries metric history, alerts, license events, and explains. See AI Insights for deeper coverage.
Fleet map
A pin map of every instance with a known location. Pins are colored by status (green = online, yellow = degraded, red = offline). Click a pin for a 1-line summary; click the popup link to jump into the instance.
Instances table
A condensed grid of the most-recently-active instances with sortable columns:
| Column | Meaning |
|---|---|
| Status | Latest poll result. |
| Name + FQDN | Click to open the instance. |
| Health | 0–100 composite score. |
| Users | Active extensions. |
| Queues / Ring groups / DRs | 3CX entity counts. |
| Trunks | Up / total. |
| Backup | Hours since last backup. Coloured by tier. |
| Polled | Time since last poll. |
The full filterable/sortable list lives at Instances.
Common actions
- Add an instance — top-right button. Drops into the chooser.
- Click any stat tile — routes into the matching page.
- Click any instance row — opens its detail page.
Health score colors
| Range | Colour |
|---|---|
| > 80 | Green — healthy |
| 60–80 | Yellow — keep an eye on it |
| < 60 | Red — investigate |
Components weighted: Uptime (20) + Backup (20) + License utilisation (20)
- Trunk health (20) + Version freshness (20) = 100. Hover the health score on any instance for the per-component breakdown.