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Invite your team

Add teammates and set the right role for each one.

You can invite teammates from the Settings → Team page. Each teammate gets an email with a sign-in link.

Roles

RoleWhat they can do
OWNEREverything. Manage billing, change plan, delete tenant. Usually one or two per account.
ADMINSame as Owner except can't change billing or delete the tenant. Can change PSA / Slack / integration settings, add users, set escalation policies.
MEMBERDay-to-day operator. Can resolve alerts, view instances, open consoles. Can't change integration or billing settings.

SUPER_ADMIN is Sikurd-internal only — that's us, not you.

Instance access restriction

For tenants on Pro+, you can restrict a Member to only see a subset of instances:

  1. Settings → Team.
  2. Click the member's row → Manage instance access.
  3. Toggle "Restrict to specific instances" and pick the instances they can see.

Restricted members:

  • Only see those instances in the dashboard, instances list, alerts filter, calls page, etc.
  • Don't appear in escalation policies for instances they can't see.

Note: Restricted access is the primary UI gate today. A small number of API endpoints still scope only by tenant (we're closing those in the next sprint). If you have a high-security need, keep the restricted member at OWNER discretion until that work lands.

Inviting someone

  1. Settings → Team → Invite member.
  2. Enter the email + name + role.
  3. (Optional) Toggle "Restrict instance access" and choose the instances.
  4. Send invite.

They get an email with a link that creates their account on first click. The link expires in 24 hours; you can re-send anytime from the Team page.

SSO

Microsoft 365 single sign-on is available on Pro+. Setup is a joint step between your M365 admin and our team — email help@sikurd.com to get it enabled.

Next

See your first alert

Trigger a test alert so you can verify routing end-to-end.