Instances list
Every instance in your tenant, with filtering and bulk actions.
/dashboard/instances is the full filterable grid of every instance in
your tenant.
What you see
A card-grid (or table view, toggle top-right) showing:
- Name and FQDN.
- Status badge — Online / Degraded / Offline / Disabled / Onboarding.
- Health score with a tooltip breaking out the five components.
- License type and seat count.
- Trunk health — "All trunks up" or "N trunks down".
- Backup age — coloured green ≤ 7 days, yellow 7–8 days, red beyond.
- Active calls (live count).
- Last polled.
Each card also has primary actions:
- Open Console — launches the 3CX admin URL in a new tab. With the Chrome extension installed, the login is auto-filled.
- Reauth — if the saved credentials are stale.
- Remove — soft-deletes (the row stops appearing, but historical data is preserved for 30 days).
Filtering
The filter bar across the top supports:
- Search — by name or FQDN. Real-time.
- Status — Online / Degraded / Offline / Disabled / Onboarding.
- Plan / License type — filter by edition.
- Group / Tag — if you've grouped instances.
- Sort — by name, last polled, health score.
Filter state persists in the URL — you can bookmark a particular slice ("offline + license type=ENT") and come back.
Add instances
Top-right buttons:
- Add Instances — drops into the chooser ("one or many?"). See Add an instance.
- Connect multiple — direct link to the bulk connect flow for instances that exist but don't have credentials yet.
Per-card menu
Each card has a ⋯ (more) menu:
- Edit name.
- Move to group.
- Disable / Re-enable — pauses polling without removing.
- Force re-poll — fires a poll immediately.
- Open Console (with credentials).
- Remove — soft delete.
Bulk actions (planned)
Multi-select with the checkbox column (left of each row in table view) unlocks: bulk move-to-group, bulk re-poll, bulk disable. Coming shortly — keep an eye on the changelog.